Delta Electronics Int’l (Singapore) Pte Ltd
For nearly 40 years Delta Group has pursued the mission: "To provide innovative, clean and energy-efficient solutions for a better tomorrow." With its focus on continuous innovation, Delta has become a global leader in a range of products and has received the Forbes Asia "Fabulous 50" Award for several consecutive years.
Delta Group has long implemented green manufacturing processes, recycling, waste management programs and has constructed environmentally-friendly green builidings. CNBC European Business magazine recently listed Delta Electronics as a "Global Top 100 Low-Carbon Pioneer"─ the only company from Taiwan featured on the list. In 2010, the management team received honors that include Ernst & Young's "Entrepreneur of the Year" and "CSR Entrepreneur" awards, CNBC's "2010 China Business Leader of the Year Award", and more.
Post Sales Service Engineer/Post Sales Service Engineer
Job Purpose:
To give a general description of this role in the Department / Business Unit.
Assume the role of After-sales Service Engineer as primary and Technical Advisor for projects as secondary to Zone 3’s partners and customers.
Job Responsibilities:
- Ascertain customers’ requirements and suggest/proposed suitable Delta solutions customer need.
- Perform Start-up, Installation & Commissioning work in accordance to Delta’s SOP in Zone 3.
- Perform load/application analysis by hand on measurement or data collection analysis.
- Assist sale as technical adviser/consultant of product. Help to answer question to customer in any aspect of product technical information or site application
- Making a technical proposal/solution, project drawing, single-line diagram or other documents relates to the project to customer according to application inquiry.
- Co-ordinate with Delta’s internal departments and internal and external customer for factory acceptance test, if necessary
- Co-work with vendor to design battery cabinet or transformer cabinet in addition to fulfill customer requirement.
- Perform simple repair works off-site and troubleshoot installation issues on-site
- Handle product connectivity such as SNMP, MODBUS, Servers, Storage, Network Switches etc
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Create, organize and conduct product training seminars in Zone 3, if needed
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Manage and maintain proper documentation for all post-sales activities in alignment with Delta global service process and standards
Job Requirements:
- Min Diploma in Electrical Engineering
- At least 3 years’ MNC experience in Electrical/IT Hardware installation works
- Well-versed in Power and Electrical equipment deployment works
Preferred Skills/Experience:
- Highly proficient in Microsoft Office (excel)
- Bi-lingual in English and Mandarin to liaise with mandarin-speaking associates
- Adaptable and prior exposure of regional clientele
- Process driven and excellent communication skills
- Customer service driven
| Level Karir | Pertengahan |
|---|---|
| Tahun Pengalaman | 3 Tahun |
| Kualifikasi | Diploma |
| Industri | Elektronika / Peralatan Elektronik |
| Fungsi Pekerjaan | Teknik > Lainnya |
| Lokasi | Lainnya |
| Gaji | Gaji yang diberikan |
| Tipe Pekerjaan | Purna Waktu, Tetap |
