iSquare
innovation Square Australia is looking to hire for our Jakarta office!
We need the best of the best to come and join our new team.
Interstate or International trip as a bonus may be given to the right candidate to visit & learn more about the business.
English Speaking Customer Service Officer
REQUIRED CUSTOMER SERVICE FOR OUR OFFICE IN JAK-SEL
innovation Square Australia is looking to hire for our Jakarta office!
_____________________________
ENGLISH CUSTOMER SERVICE OFFICER TO START ASAP
(Jakarta Selatan)
Responsibilities:
- Respond to customer's troubleshooting issues via email and phone
- Communicate with suppliers and technicians for solutions
- Follow up customers and ensure 100% customer's satisfaction.
- Be on Live Chat to potential customers
- Ability to utilize basic tools such as Powerpoint, Excel, Word, etc
- administrative duties around the office
- adhoc reporting and task as requested by manager
Requirements:
- FLUENT English Communication Skill (verbally and writing) - Please do not apply if you are not fluent verbally. You will be speaking to Australians on a daily basis.
- Able to work independently
- Good problem solver for troubleshooting.
- Professional customer service skills, verbally and in writing.
- Able to compile reports for daily task and other research as requested.
- Resourcefulness and ability to perform under pressure
- Good Presentation Skills, Self Starter, Highly motivated
- Pro-active, a team player and be able to work with minimum supervision
Should you meet the above requirements,
please email your Resume with Recent Photograph to
franky@isquare.co.id
Thank you for your interest on the position, only shortlisted candidates will be notified
All applications will be treated confidentially.
