CUSTOMER CARE OFFICER (S)
You will report directly to the Manager of the Customer Care department.
Your main tasks are:
- Answer customer inquiries accurately
- Coordinate customer complaints with related company branch or colleague
- Calling new and existing customers to complete their order
- Check and improve the customer data in the internal customer database
Additional tasks could be:
- Investigate invalid customer and/or order data
- Propose improvements to existing company processes
Your should show us:
- Minimum completed High School Diploma
- Minimum of one year work experience related to customer care
- Good command of Bahasa Indonesia is required
- Good command of English is an advantage
We provide you with:
- Permanent status with 3 months probation
- Regular wage salary plus performance compensation
- Canteen, medical insurance and pension program
- Monday to Friday working hours from 8:30 to 17:30, 1 hour break per day
- Desk with computer, headset and all necessary software
If you are interested please apply here at JobsDB.
We will review your resume and answer your application within a week. Successfull applications we will receive a call for a personal interview and unsuccessfull applications will receive a mail from us.
We are looking forward to your application.
