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GE Healthcare IT and Performance Solutions deliver workflow solutions that provide connectivity, unlock new insights and enable healthcare systems to run more effectively and efficiently – resulting in better quality care for more patients at a lower cost. Our customers believe productivity is essential to delivering better patient care. The two—productivity and care, are intrinsically connected. They are at the heart of our customers' purpose—and are why our business exists.
Product Sales Specialist, HCIT ASEAN
Role Summary/Purpose
Responsible for creating and winning sales opportunities for their products/solutions/services in an assigned territory, or in a list of named accounts or both. May work individually in an account or territory, or where applicable act as part of a One GE Healthcare team and maintain the relationship with departmental and technical decision makers in their assigned accounts and where applicable work in conjunction with Account Executives and Managers to gain access to C-Suite decision makers.
Essential Responsibilities
The Product Sales Specialist is the clinical/technical and sales expert for his/her assigned products/solutions/services, and is expected to be able to differentiate GE's solution offerings, convey compelling value propositions, lead the opportunity, qualify the customer needs, develop and present solutions proposals and quotations, and respond to customers' clinical/technical/process questions in order to successfully close solution sales. Location: Indonesia
Key responsibilities include (but are not limited to):
Financial Performance
- Is accountable to achieve Product/Solutions/Service orders and sales OP target for assigned accounts and or territory
- Ensure pricing compliance for segment opportunities
- Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services in their assigned territory/accounts
Territory & Account Management
- Create territory/account plans including opportunity development, competitive strategies and targets.
- Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory. Identify & respond to key account technical and departmental decision makers' needs and maintain customer contact records in the relevant CRM tools
- Maintain a network of key opinion leaders within the assigned territory
- Track and communicate market trends to/from the field including competitor data and develop effective counter-strategies
Product & Market Expertise
- Maintain up to date detailed knowledge of their product/solution/services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers
- Maintain up to date market and competitor knowledge related to their product/solutions/services
- Develop their understanding of the customers changing clinical and/or operational issues and challenges
- Create viable product configurations which meet customer needs effectively, while achieving optimum margin for GE
- Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision making process towards a successful outcome for GE
- Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company
Opportunity management
- Identify and create new opportunities and work with sales leaders and account teams (where applicable) to continuously increase prospect funnel
- Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory
- Create and maintain opportunities in the applicable sales funnel tool and/ or CRM tools
- Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs
- Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction
One GEHC teamwork
- Contribute to account plans at accounts covered by account managers/executives
- Educate account team members on their product/service/solution strategy and offerings
- Collaborate with and leverage subject matter experts and other resources within GEHC channels to build relationships and secure business
- Share and follow-up identified leads to other product lines within own accounts and or One GEHC accounts
Compliance
- Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes
Qualifications/Requirements
- Bachelor's Degree or minimum 5 years of consultative sales experience including strategic selling and negotiation in a medical, healthcare or IT field
- Previous experience in the Healthcare Industry
- Ability to interface with both internal team members and external customers as part of solutions based sales approach
- Ability to energize, develop and build rapport at all levels within an organization
- Strong capacity and drive to develop career
- Excellent verbal and written communication skills in local language as well as good command of English
- Ability to synthesize complex issues and communicate in simple messages
- Excellent organizational skills
- Excellent negotiation & closing skills
- Strong presentation skills
- Able to travel
- Valid motor vehicle license
Desired Characteristics
- Proven and progressive previous experience in sales/services/promotion to technical decision makers e.g. IT staff, Biomedical
- Engineers, nursing staff, medical specialty staff (Anesthesiology, Radiology, intensive care, Nuclear Physicists etc.)
- Experience selling software solutions and services in the Healthcare IT space
- GE Centricity product knowledge
- Demonstrated aptitude and success in fostering solid, value-based customer relationships
- Robust interpersonal skills, with evidence of teamwork and collaboration
- Exceptional written and verbal communication skills with customers at all levels
- Solid process orientation, demonstrated resource management and allocation experience, and the ability to perform multiple tasks simultaneously
- Experience in developing and managing channel partners
| Level Karir | Pertengahan |
|---|---|
| Tahun Pengalaman | 5 Tahun |
| Kualifikasi | Sarjana |
| Industri | Elektronika / Peralatan Elektronik |
| Fungsi Pekerjaan | Perawatan Kecantikan / Kesehatan > Lainnya Pelayanan Kesehatan > Lainnya Penjual, Pelayanan Pelanggan & Pengembang Bisnis > Penjual Teknikal / Sales Engineer |
| Lokasi | Lainnya |
| Gaji | Gaji yang diberikan |
| Tipe Pekerjaan | Purna Waktu, Tetap |
